Employees can request workplace registration when the workplace's address has been entered incorrectly by the admin or Wi-Fi has not been registered at the workplace yet.
NOTE: Requesting workplace registration is recommended to regular employees(Android users) without the leader authority. If you are a leader and an Android user, then collect Wi-Fi at workplaces instead of requesting workplace registration.
Request workplace registration
- Android users request workplace registration when 1) the workplace's address in the system has been entered incorrectly and is different from the current location, and 2) Wi-Fi has not been registered at the workplace yet.
- If the workplace's address in the system has been entered incorrectly and is different from the current location, iOS users will not be able to check in since they check in with GPS. They can request leaders to register workplaces.
- Open the app at the workplace.
- From the main page(Staff Mode), select the menu button.
- Select the add a workplace button at the bottom of the navigation screen.
- Register the current location as a workplace? Select [OK].
- STEP 1 : Select a workplace to collect Wi-Fi among the workplaces registered by the company.
- STEP 2 : Check if the registered workplace's address matches the actual address. If it has the incorrect address, select [Doesn't match] and enter the correct address.
- STEP 3 : Check if the map shows the correct workplace location. If it shows incorrect location, mark the correct location on the map.
- STEP 4 : Continue with the face verification. In this case, make sure to include the workplace background when taking a picture.
- STEP 5 : Take 4 photos at different locations of the workplace and select [Request for approval].
- When you select whether to also request the manager to designate the workplace as your default workplace, a workplace approval request will be completed and leaders will receive a push notification.
NOTE
- Approval request does not mean being able to punch in. Employees can punch in when leaders check and approve the request.
- When Android users request workplace registration, Wi-Fi information is automatically collected and the data will be included in the request.
Approve workplace registration
You can approve or reject requests to register a workplace from dashboard(web) and app.
NOTE: Only admins and leaders with permission to approve can approve workplace registration requests. Leaders without permission to approve can only view the requests.
Approve requests from dashboard(web)
- Dashboard > Approval > Workplaces
- Check requests that are pending for approval.
- Your managing groups : Only shows requests from the group you are assigned as the person in charge to approve(groups with leader authority).
- All groups : Shows requests from the group you are assigned as the person in charge and its subgroups as well. You can also approve or reject requests submitted from subgroups.
- Click the request and check if the employee has requested it from the workplace, then decide whether to approve the request. Since iOS cannot collect Wi-Fi due to the manufacturer's policy, details of workplace registration requests may vary depending on the OS of the requester's device.
Workplace registrations requested by Android users
- STEP 1 : Check if the employee's photo was taken from the workplace.
- STEP 2 : Check if workplace photos uploaded by the employee were taken from the workplace.
- STEP 3 : Check and compare the previously registered location and the location marked by the employee.
- STEP 4: Check the collected Wi-Fi list and delete the ones that seem to be personal Wi-Fi.
Workplace registrations requested by iOS users
- STEP 1 : Check if the employee's photo was taken from the workplace.
- STEP 2 : Check if workplace photos uploaded by the employee were taken from the workplace.
- STEP 3 : Check and compare the previously registered address and the address entered by the employee.
- STEP 4: Check and compare the previously registered location and the location marked by the employee.
Approve requests from app
- From the main page(Leader Mode), select the menu button.
- Select [Approval] from the navigation screen.
- Select [Workplace].
- Check requests that are pending for approval and select [Start review]. Review all workplace registration request details entered by the employee.
- Your managing groups : Only shows requests from the group you are assigned as the person in charge to approve(groups with leader authority).
- All groups : Shows requests from the group you are assigned as the person in charge and its subgroups as well. You can also approve or reject requests submitted from subgroups.
- Details of workplace registration requests may also vary depending on the OS of the requester's device on the app, as it is on the dashboard.
Workplace registrations requested by Android users
- STEP 1 : Check if the employee's photo was taken from the workplace.
- STEP 2 : Check if workplace photos uploaded by the employee were taken from the workplace.
- STEP 3 : Check and compare the previously registered location and the location marked by the employee.
- STEP 4: Check the collected Wi-Fi list and delete the ones that seem to be personal Wi-Fi.
Workplace registrations requested by iOS users
- STEP 1 : Check if the employee's photo was taken from the workplace.
- STEP 2 : Check if workplace photos uploaded by the employee were taken from the workplace.
- STEP 3 : Check and compare the previously registered address and the address entered by the employee.
- STEP 4: Check and compare the previously registered location and the location marked by the employee.